Here you can find the answers to frequently asked questions for our product Flexible.
This is probably due to dust or debris in the Mousetrapper near the sensors. In most cases, you can easily fix this yourself.
All you need is a can of compressed air (available from most office supply and electronics stores). Follow these steps:
To work wirelessly with the Mousetrapper, connect the USB receiver – which is stored in a compartment underneath the Mousetrapper – into a free USB slot on your computer.
If you have a Flexible, press and hold the On/Off button for about 5 seconds (but not longer than 10 s, because that switches the unit off).
Then disconnect the USB cord and test that your Mousetrapper is working wirelessly.
You can use it wirelessly until the LED begins blinking red. When that happens, you need to charge the battery by reinserting the USB cord. Of course you can keep working as usual while the unit charges. When the LED glows a steady green, the unit is fully charged. The LED should go dark when you disconnect the USB cord.
Flexible have a scroll feature on the right edge of the control pad. To activate scrolling:
It can take a bit of time to get used to the technique if you haven’t worked with it before, and if the user wants different scrolling methods, there are also scroll buttons.
See the instructions for button configuration on your model.
This is probably due to dust or debris in the Mousetrapper near the sensors. In most cases, you can easily fix this yourself.
All you need is a can of compressed air (available from most office supply and electronics stores). Follow the steps below.
To check which commands are available for each key, download and install our app or use it in your browser.
We use the type of battery found in most mobile telephones today. The durability varies depending on usage. The battery has a 6-month warranty.
If the battery has expanded so the battery compartment cover can no longer be closed easily, the battery should be disconnected immediately and handed in for recycling.Do not try to force the cover on again if the battery doesn’t fit (see image). Of course, it is possible to work with the battery disconnected by using the supplied USB cable.
Replacing the battery
New batteries can be purchased from most Mousetrapper resellers and directly from us.
You can easily replace the battery in Mousetrapper Prime yourself as it sits under a battery compartment cover that is easy to open without tools.
Loading...